FAQs


In an attempt to answer all of your burning questions about Kind Kids Toothbrushes, we’ve put together this FAQ. If we’ve missed anything, please drop us an email.

PURCHASES AND SHIPPING

Where can I buy Kind Kids Toothbrushes?
Kind Kids Toothbrushes are sold exclusively here on our website. It’s quick and easy to order, do it here now!

What happens if I need to change or cancel my order?
If you need to cancel or change your order, please email us and we’ll try to intercept it before it leaves for your house. 

How often should I buy a replacement brush?
Following recommendations from dentists, you should replace your toothbrush every 10-12 weeks. As bamboo is a natural fibre, it can break down a little faster than this so, we recommend approximately every 8-10 weeks. 

How much does shipping cost?
We offer free shipping, Australia-wide. Unfortunately, we’re not shipping internationally at this stage. If you are overseas and are interested, email us and we can try and work something out for you.

PRODUCT INFORMATION

What are Kind Kids Toothbrushes made from?
The handles of our eco-friendly toothbrushes are made from naturally biodegradable Moso bamboo. 

What are the bristles made from?
Our bristles are made from soft nylon that won’t damage the fragile enamel on kids’ teeth.

What size toothbrush should I buy?
You can choose from two sizes. If your child is between 3 and 10 years old, we recommend our Kids toothbrush. For children older than 10 years old, our Adult toothbrush will do the job.

What colours can I choose from?
Kind Kids Toothbrushes come in a range of five fun colours: pink; blue; green; yellow; and natural. Buy one of each to avoid any mix ups!

Do you have a range of adult toothbrushes?
Yes, our Adult toothbrush is suitable for anyone over the age of 10. With a longer handle, larger head and more bristles, it’s great for bigger mouths. Our bristles are still soft - as recommended by dentists - and you can also pick the colour you like best.

Where are Kind Kids Toothbrushes made?
Kind Kids Toothbrushes is a proudly Australian-owned company that sources our toothbrushes from renewable bamboo farms in China.

How do I dispose of my toothbrush?
Disposing of your toothbrush is easy. Simply remove the bristles with pliers, a sharp knife or razor and place the handle in your compost or green bin. Before you throw it away, why not reuse it first. Toothbrushes make handy cleaning brushes for those hard-to-reach nooks in your bathrooms and kitchens. They also make great labels for seedlings or kids paint brushes.

BULK ORDERS

Do you offer discounts on bulk orders?
Yes! Check out our bulk discounts below. The more you buy, the more you save!

Bulk Discount Prices

RETURNS AND EXCHANGES

What if I don't like my toothbrush?
If you’re unhappy with your toothbrush, let us know. We will replace it for free or - if it’s more convenient – we’ll give you a refund. For health reasons, we don’t accept returns.

Can I return my toothbrush if it’s faulty? We hope you don’t find anything wrong with your toothbrush, but If there is, please contact us and we will send you a replacement or offer you a refund. For health reasons, we don’t accept returns.